What our clients say;
You promised to make a fundamental change in the way we approach each sales opportunity both on the phone and at the front counter. You said it wouldn’t be easy and we might only “reach” 75% of the sales associates. Well, you were wrong about one thing; we reached 90% of the associates, not the 75% you promised. We are extremely satisfied and excited about what the future holds for Mountain View Tire & Service Inc. We now have a cohesive sales plan when we open up the stores each day. The Molloy BDG Dashboard is a huge reason why your program is so effective. We can measure ~ in real time ~ exactly how each sales associate is progressing. It’s easy to use and equally as easy to implement at the store level. The recorded phone calls leave no doubt about how effective the program is and the coaching calls help sure up sales associates who are still struggling. We look forward to a prosperous relationship with you for years to come.
Dan has developed a very unique and effective program which I endorse. BusinessVoice is working with Molloy BDG to roll out this program to our clients on a national basis. Increasing sales through the effective use of powerful language is what BusinessVoice has always been about. Toward that end, Dan and I have a shared vision and commitment.
Real vision is a rare gift that when properly employed can bring people and teams to levels they never dreamed of. That happened to this group thanks to Molloy BDG. We have doubled our retail appointments over the past 18 months – and are currently maintaining it over the 50% mark. Our overall appointment rate improved by almost 50%. All this while call volumes more than doubled with very little additional overhead added. In short, thank you for making such a huge and profitable difference for me and the team at our call center.